Privacy Policy

Personal daPersonal data means any information relating to an identified or identifiable individual; this refers to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

We collect and process personal data for different purposes:

• When you are interested in finding a healthcare professional. This website helps you find a urologist by obtaining your approximate / general location through your browser IP address or by the location you enter on the website’s form.
• When you request information about Aquablation therapy. We use the information you share with us to respond to your inquiries.
• When you share your story about your Aquablation therapy experience. We use the information you share with us to contact you to discuss the best way to include your Aquablation story as part of our success stories. 
• When we process information you provide for the symptoms assessment to help you determine how severe your symptoms are.
• When you sign up for our marketing communications we process your name, contact details and marketing preferences to send you information relating to Aquablation and PROCEPT BioRobotics.
• When you visit this website, we automatically collect your IP address, location, browser type and the pages that you navigate to. We use information about our website visitors to improve the website usability and your experience. We use cookies and similar technologies. We obtain your prior consent for any non‑essential technologies. For details, including storage periods, purposes, providers and your choices, please see our Cookie Policy. You can adjust your preferences at any time via the consent banner.
  
  

Our policy is not to collect personal data from children under the age of 16. If you believe that a child under the age of 16 may have shared their personal data through this website, please contact us and we will remove their data immediately.

PROCEPT BioRobotics only processes personal data collected through the Aquablation website where a legal basis applies under the EU GDPR. The legal bases that we rely on are:

• To take steps at your request prior to entering into a contract, including providing you with information you request when you contact us regarding Aquablation therapy. 
• Our legitimate interests in providing you with a better navigation experience when you visit this website and to improve our website.
• Your consent to send you direct marketing that contains news and information about our products. 
• Your explicit consent:
  • to publish information you share about your experiences of receiving Aquablation therapy; and
  • to process the answers from the symptoms assessment and provide you with a summary of the results (please note that we do not request your personal details or retain any information in respect to the questionnaire).

PROCEPT BioRobotics discloses your personal data collected from this website under the following circumstances:

• To PROCEPT BioRobotics’ employees and consultants who need the information to fulfill your request for further information.
• To affiliates and group companies for internal administration, reporting, and business operations.
• To third-party service providers who host our systems, support our website or assist in providing services to you.
• To government bodies or regulators if required by law, legal process or regulatory obligation.
• To potential buyers or investors in connection with a merger, acquisition, financing or sale of assets subject to safeguards in compliance with the EU GDPR.
• To analytics and advertising partners to understand how users interact with our website and improve performance.
• To marketing and advertising partners (e.g., email marketing platforms, CRM systems, advertising networks, and social media platforms) to send marketing communications, manage campaigns, personalize content, and measure the effectiveness of our marketing efforts.

All third parties are required to protect the confidentiality and security of your personal data.

No mobile information will be shared with third parties/affiliates for their own marketing/promotional purposes. We may share your mobile information with service providers that assist us in delivering text messages, but only to the extent necessary for them to perform services on our behalf. Information related to your consent to receive text messages will not be shared with any third parties except as to comply with applicable law or to provide messaging services on our behalf.

We use administrative, physical and technical safeguards to protect personal data from loss, misuse and unauthorised access. We limit access to personal data to individuals with a legitimate need and require contractual commitments from third parties to protect data they receive.

Most PROCEPT BioRobotics systems are located in the United States. This means your personal data will be transferred to and stored in the United States, where laws may provide a different level of protection than in the European Union.

Where data is transferred outside the European Union/European Economic Area (EEA) we ensure appropriate safeguards are in place, such as:

• Adequacy decision declared by the European Commission, such as The EU-US Data Privacy Framework.
• European Commission Standard Contractual Clauses.

These safeguards ensure that your personal data remains protected in accordance with EU data protection requirements.

PROCEPT BioRobotics retains personal data collected through the Aquablation® website only for the period of time that is necessary for the purpose for which it was collected.

• For contact requests, PROCEPT BioRobotics retains the data for 3 years until the end of the calendar year after the request has been fulfilled.
• For data collected while you navigate this website, refer to our Cookie Policy.
• If you sign up through this website to receive information about Aquablation therapy or PROCEPT BioRobotics products and subsequently you withdraw your consent, we will keep your contact information for the purposes of maintaining our suppression lists to ensure that you don’t continue to receive our marketing communications.
• For the data you share through the symptom assessments, we do not store or retain the information you provide.

EU individuals have certain rights under the EU GDPR. These include the following:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request the deletion of your personal data
• The right to request that the processing of your data is limited
• The right to receive your data in a portable format or request that we transfer it to another organisation
• The right to object to certain types of processing
• The right to withdraw your consent at any time if we rely on consent as the legal basis for processing
• The right to make a complaint to the relevant supervisory authority (in the EU or EEA), in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe we have not processed your personal data in accordance with applicable data protection law.

We have put procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Should we learn of a security breach that affects your personal data, we will notify you in order to explain how this breach may affect you and to provide you with any advice on how to protect yourself. We will contact you through the email address we have on file or by posting a notice on our website, if required.

This website may contain links to external websites. These sites are not controlled by PROCEPT BioRobotics. We are not responsible for the content or privacy practices of third-party sites. You should review their privacy policies (or similar privacy notices or privacy statements) before providing any personal data to those third parties.

If you have questions about how your personal data is collected, used or protected you may contact us at:

Phone at: 1-844-220-5302
Mail at:

PROCEPT BioRobotics

150 Baytech Drive,
San Jose, CA 95134
Email at: dataprivacy@procept-biorobotics.com